1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 9350984772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a few moments. If you don't receive the OTP, you can try clicking on "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you can enjoy the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Only the money earned from gaming can be withdrawn, and not the bonus amount collected. This means users can only cash out their actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing completion time from 30 minutes to 3 hours. However, payment processing can be delayed, requiring users to wait up to 24 hours in some cases. This delay may extend the overall process beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself is not withdrawable, only the profits made with it.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
With cutting-edge security measures in place, you can rest assured that your personal information and transactions are thoroughly protected. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, enabling quick and hassle-free transactions. Additionally, our dedicated customer support team is available 24/7, 365 days a year to address any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. Our security measures are designed to provide an extra layer of protection for your sensitive information, including advanced encryption and secure servers to safeguard your data. Our team of experts continuously monitors and updates our systems to ensure the highest levels of security and integrity. Our payment options are designed to be convenient and flexible, allowing you to deposit and withdraw funds quickly and easily. Whether you prefer the convenience of credit cards, the speed of electronic wallets, or the familiarity of traditional bank transfers, we have you covered. But our commitment to your satisfaction doesn't stop at security and payment options. Our customer support team is dedicated to providing exceptional service, available to assist you at any time, day or night. Whether you need help with a deposit, a withdrawal, or simply have a question about your account, we're here to help. With our comprehensive security measures, convenient payment options, and dedicated customer support, you can focus on what matters most - enjoying your gaming experience.
Our platform boasts a user-friendly navigation system, ensuring continuous access to our services, whether you're playing from the comfort of your own home or on-the-go using our fully optimized mobile interface. The security of our users is our top priority, and that's why we utilize cutting-edge cryptography technology to safeguard your personal and financial information. By employing the latest encryption methods, we provide an additional layer of protection against unauthorized access or data breaches, giving you peace of mind when using our platform.